News

EDP Distribuição warns of fraudulent situations

EDP ​​Distribuição received an alert that individuals in several areas of the country are going from door to door and identify themselves as employees of the Company or working on its behalf, and they then request the residents to show their citizen’s card or electricity bill in an attempt of committing fraud, in particular, to ask for any payment in cash.

We warn that:

- All Customers for whom we are installing new equipment are advised by letter;

- The employees of EDP Distribuição or those working on its behalf do not request that they be shown any documents (citizen's card or invoice) or a consumer number;

- EDP Distribuição does not request or receive any door-to-door payments. All detected situations are immediately reported to the law enforcement authorities so they may act accordingly.

For any clarification, in case of doubt, contact 800 506 506 (free of charge).