The annual value of the internationally adopted EIT (Equivalent Interruption Time) indicator to assess the continuity of supply was 52 minutes, an improvement of about 70% on the service quality of mainland Portugal in the last decade, and which corresponds to a reliability of 99.99% in the electricity distribution grid.
EDP Distribuição is once again placed in the group of best-performing European counterparts. It is even the best-performing distributor with regard to the indicator associated with supply interruptions to carry out scheduled work. The result achieved is a consequence of the investment and maintenance policy aimed at critical infrastructures, operational improvements and a focus on modernization, with emphasis on automation, integrated in the InovGrid smart grid project.
The investment made in the last decade has amounted to EUR 4 billion. Also worth noting is the strong reduction of asymmetries between the different regions of the country in terms of service quality.
