News

Meters Maintenance Campaign

EDP Distribuição has identified the possibility of an alarm in a batch of electricity meters for remote metering placed in installations of customers with medium voltage and special low voltage tariffs.

This situation has no impact on the accuracy of the measurement carried out by the electricity meter, in its collection by means of remote metering, nor does it affect or change the parameterisation of the equipment. It can only impact on the reading of the display, in situations of power failure.

A technician working for EDP Distribuição, duly identified, will go to the installation in question to perform an appropriate intervention, and this service does not incur any charge for the client. For more information or clarifications please contact us through 808 100 100 (from 8 am to 8 pm - business days - local call cost). Clients with a Client Manager may contact their manager.